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Why You Should be Using Hosted PBX

May 17, 2017 at 4:20 pm

Access One Chicago, IL | Why You Should be Using Hosted PBX

Why You Should be Using Hosted PBX

Private Branch Exchange (PBX) used to be an expensive and ongoing investment that required continual maintenance and training to keep it running smoothly. But now we can harness the power of the Internet to provide a cloud-based Hosted PBX. In this way, the customer is not responsible for all of the stress that traditional PBX comes with: hardware, software, training, maintenance, and other unforeseeable technical complications.

Why Managed IT Support Is a Must-Have for Healthcare

May 17, 2017 at 3:27 pm

Access One Chicago, IL | Why Managed IT Support Is a Must-Have for Healthcare

Why Managed IT Support Is a Must-Have for Healthcare

Managed IT services have gained popularity in many industries. Outsourcing IT may be something healthcare professionals are hesitant to try due to the sensitive nature of their data; however, healthcare is one of the industries that stands to benefit most from this. Below are several aspects of managed IT services and ways in which companies in the healthcare industry can benefit from them.

The Four Major Benefits of Managed IT services

April 26, 2017 at 4:10 pm

Access One Chicago, IL | The Four Major Benefits of Managed IT Services

The Four Major Benefits of Managed IT services

According to CIO and a 2016 study from CompTIA, an increasing number of small and medium size businesses are collaborating with managed service providers to handle some or all of their IT services.

There are several reasons for the increased reliance on MSPs, such as cost savings to enhanced security, expedited disaster recovery and the ability to shift focus to core business priorities.  Here are 4 major benefits of managed IT services:

Cloud Computing 101

April 19, 2017 at 3:47 pm

Access One Chicago, IL | Cloud Computing 101The use of cloud technology continues to expand exponentially. With the rise of the Internet of Things, cloud computing has become the next big innovation that tech companies are rushing to adopt. Whether they are transitioning into a cloud-based infrastructure, deploying software, or backing up files, companies are increasingly seeking to benefit from cloud technology. Here are the basics of Cloud Computing 101.

Cybersecurity Issues Your Small Business Must Prioritize Today

March 29, 2017 at 2:41 pm

Access One Chicago, IL | Cybersecurity Issues Your Small Business Must Prioritize TodayCybersecurity Issues Your Small Business Must Prioritize Today

Small businesses used to be able to sit back, secure in the knowledge that they wouldn’t be attacked by hackers, social engineers, or other threats. The fact that they were small kept them from being targets. However, for today’s small businesses, a small size alone isn’t enough protection anymore. Hackers now spend approximately 43% of their efforts on small businesses, and waves of malware specifically designed for small businesses are becoming increasingly common. If you’ve been putting off thinking about cybersecurity for your small business, it’s time to stop putting it off and focus on these three issues as a top priority.

Transform Your Phones Into a Sales Driving Machine

March 22, 2017 at 2:50 pm

Access One Chicago, IL | Turn Your Phones into Sales Driving Machine

Transform Your Phones Into a Sales Driving Machine

What is your first impression when you call a company and get a voicemail message? Especially if the company you’re phoning is a larger firm, not being able to talk to a real person can give you an uneasy feeling and make you think twice about buying.

Growing companies often struggle with this issue. Who’s answering the phones when everyone is in meetings or working with existing clients? You need a solution that will help you continue to grow but ensure that potential customers get a professional impression of doing business with you.

4 Critical Things to Cover in Your Disaster Recovery Plan

March 15, 2017 at 3:49 pm

Disaster Recovery Plan |Chicago| Access One Blog 4 Critical Things to Cover in Your Disaster Recovery Plan

Your disaster recovery plan is the key to keeping your business running smoothly no matter what the crisis is. You need to know how you’ll respond if your business is hit with any type of catastrophe. Technology fails, but your disaster recovery plan can help retain your customers’ and employees’ confidence to ensure that no business is lost as a result. Whether you’re currently designing your first disaster recovery plan or refining the existing one, make sure your plan contains these key elements.

5 Reasons to Consider Switching to Hosted Voice

February 22, 2017 at 4:50 pm

Access One Blog | Chicago | 5 Reasons to Consider Switching to Hosted Voice 5 Reasons to Consider Switching to Hosted Voice

Modern Voice over IP (VoIP) solutions that are hosted entirely in the cloud offer all of the functionality you need, along with productivity-enhancing features, all made possible utilizing a cloud platform. Best of all, it comes with a price savings of up to 80 percent of your current bill.

In today’s competitive marketplace, more businesses are running lean on a bootstrapping budget. In order to put their resources to better use, like growth and scale, they are looking to exploit any advantage they can. Perhaps this is one reason more decision makers are dumping their expensive business phone plan and turning to Hosted Voice. If you aren’t quite sure if Hosted VoIP is right for your organization, here are the top five reasons to consider making the switch.

7 Common Technology Problems for Small Businesses and Our Solutions

February 13, 2017 at 8:40 pm

Access One Blog| Chicago | 7 Common Technology Problems for Small Business and Our Solutions 7 Common Technology Problems for Small Businesses and Our Solutions

Small businesses face a number of unique technology problems, and Access One understands those problems. We have solutions for common technology issues likely to be faced during normal operations and can keep your technology running more effectively.

Top 3 Tips for Mastering Conference Call Small Talk

February 8, 2017 at 1:38 pm

Small Talk Tips for Conference Calls | Increase Your Conference Call Productivity | Access One, Chicago, Illinois

The Top 3 Tips for Mastering Conference Call Small Talk

Conference calls are an essential part to any business person’s day. It’s important to connect with others to talk about business plans, share ideas and information, brainstorm, and more. However, a shocking survey reveals that during conference calls, 65% of people do other work, 63% send emails, 44% text, 25% play video games, and 21% shop online.

So, how do you beat the odds and make your conference calls more effective?

Access One provides you with these 3 tips to master your conference calls and increase engagement in your meetings.